Archive for the ‘How to be a Results Freak’ Category

Not every business contact is made equal, so you need an effective way of knowing which sort of contact it is your dealing with, and more importantly, how you should be communicating with that contact.

With a CRM system like Results Freak you can have confidence that all of the information you need is available to you and your colleagues in just a few clicks. Having options which allow you to group contacts into specific lists, and control the way in which these contacts can be communicated with, will allow you to very quickly manage your business relationships in an effective and fool proof way.

The use of Marketing Lists in Results Freak CRM allows you to sort contacts by almost any categorization you can imagine and even create campaigns for these lists when required.

Learn more about the functionality of Marketing Lists in the video above.

One of the biggest issues for businesses with at least one key database is ensuring that it is duplicate-free and ‘clean’. Removing duplicates from a sizeable database can be a complicated business which can even involve exporting spreadsheets and doing the bulk of the work offline.

With Results Freak you can be confident that duplicates are detected before they even enter the system. Once you have data within Results Freak you can perform a duplicate detection run which will allow you to see any potential dupes – and then merge them accordingly.

Learn more about axing bad data in the video above.

You’ll never be able to get the most from your CRM system if it’s difficult to import and update data. A good CRM system will be easy to use and save you time, rather than take it from you. And this is where Results Freak is fantastic.

You can import new data, or contribute to existing Marketing Lists straight from Outlook, or from the web. Results Freak allows you to import contacts, leads or accounts straight from Excel. The data mapping wizard ensures that you match appropriate headings to their corresponding value within Results Freak.

Watch the video above for more information.

A Customer Relationship Management system is a bit of a mouthful – and for those people new to it, the concept can be quite daunting. But most people are aware that, implemented correctly, it can have a huge impact on your business.

The good news is that if you use Outlook or indeed any other Microsoft program, you will be able to use Results Freak with your eyes shut.

Results Freak is powered by Microsoft. You can access every account, lead and contact of the business in just a few clicks from your desktop. This allows you to see past emails and phone calls, as well as future activities in just moments. There is also the option of using Results Freak online – so it can be accessed from any PC, anywhere in the world.

See the Freak in all of its glory by watching the video above.

Hot off the press!  There are six new Results Freak videos which are going to be launched in the next few days.

We’ve had feedback from lots of people who don’t know much about CRM that “it’s all a bit of a mystery”.  So we’ve created the first few in a series of videos which will help anyone to get a better understanding of how a good CRM system can really work for your business.

Don’t expect jargon and confusing concepts.  These videos are in plain English, and they are short – so that you can “get it” fast, and then get on with your day.

More soon …

We thought we’d share our new Results Freak promotional video with you.  It’s hot off the press.

And there are pleny more on the way.